The Smell of Good Business

In a meeting today I was talking with a client who has a particularly dry sense of humour, and a great philosophical perspective on ensuring successful delivery of projects. We were talking about change management.

His simple and insightful comment was this:

“You have two tools you can use for change management – they are a carrot and a stick. You can dress it up any way you like, call it anything you like, and do as many Powerpoint presentations as you like – but at the end of the day, every change management process is about a combination of a carrot and a stick”.

I’ve got to agree…..