smell of good business

Huge people challenges and opportunities

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In the last few days and in various meetings I have had, it has clearly reinforced the challenge of getting people on the bus with software and information management initiatives. Nowhere is this more difficult than in the growing beasts that are international companies. No longer does the mantra apply “think global, act local” explicitly […]

Talk to me in numbers – applying metrics to business success

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If you have ever found peformance issues and the reasons being given seemingly incredibly complicated, then perhaps distilling the essence back to the number only may be the answer you are looking for. For example, let’s say sales performance is down. A person can provide any number of reasons, incredibly well argued, as to why […]

smell of good business

People, process, technology – still the 3 keys to successful application development projects

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If you have found yourself in a situation where the process seems to change, accountabilities are uncertain and deadlines are missing, then perhaps you have a people, process and technology problem. Getting all 3 aligned is absolutely essential to ensuring a change process will work. And they have to be resolved in that order. 1. […]

The Two Most Important Tools in Change Management

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In a meeting today I was talking with a client who has a particularly dry sense of humour, and a great philosophical perspective on ensuring successful delivery of projects. We were talking about change management. His simple and insightful comment was this: “You have two tools you can use for change management – they are […]